The customer will be responsible for the contents after the delivery. This service does not include set up or assembly of items or removal of packaging materials. The driver is only responsible for delivering the order to your curb. Delivery will be done by a tractor/trailer. Playsets and other large items are shipped via Curbside Shipping. Gorilla Playsets is not responsible for such fees. While the carrier may allow some flexibility in appointment times, lengthy delays in appointments may result in storage fees. When the shipment arrives at the freight terminal near your location, you will be contacted by the carrier to arrange a delivery appointment. Most small accessories will ship via UPS however, many of the products available on this website are delivered via a freight carrier (swing sets, playhouses, some playset add-ons).
